TPR and the DWP have both identified good administration can be demonstrated by independent accreditation.
We have worked closely with our members, the industry and leading organisations to build the PASA Standards and Accreditation framework for the UK administration market.
The Standards
1.1 Service Agreements September 2024
2.2 Member Governing Body Feedback September 2024
2.3 Error Reporting September 2024
3.1 Documented Procedures September 2024
3.3 Change Control September 2024
3.4 Controls Assurance September 2024
4.1 Member Data Quality September 2024
5.1 Induction and Onboarding Competency Framework September 2024
5.2 Staff Development September 2024