Driving standards in pensions administration in the UK
“Pension administration is the cornerstone of trust in our system, and it has never been more important. With growing regulatory demands, rapid technological change, and rising member expectations, the need for clear standards and strong governance has never been greater.“
David Fairs, Chair
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As Chair, my focus is on ensuring administration is recognised as a strategic priority, not just a back-office function. We’ll continue to work closely with government, regulators, and the wider industry to shape policy, raise expectations, and make sure administration keeps pace with change.
I would like to thank my predecessor, Kim Gubler, for her outstanding leadership and I’m delighted she continues as President, ensuring PASA retains her passion and expertise. Together, with our members and stakeholders, we will keep driving improvements in standards, strengthening confidence, and putting members at the heart of everything we do.
David Fairs
PASA Chair
TPR and the DWP have both identified good administration can be demonstrated by independent accreditation. PASA Accreditation recognises the organisations in our industry who have evidenced compliance with the PASA Standards.
We have worked closely with our members, the industry and leading organisations to build the PASA Standards and Accreditation framework for the UK administration market.
We aim to keep our members at the forefront of industry developments by sharing our expertise and best practice. PASA knowledge content is open-source and available, free-of-charge to members and non-members.